Autodesk New Buying Experience

Important update to your buying experience

You probably have seen the messages from Autodesk about the New Buying Experience which will take effect 16^th September 2024, click here for more information.

We just wanted to explain more clearly from our side as there seems to be some confusion about what is happening.

In the future in terms of our relationship with our customers, nothing is essentially changing the only real difference is the end payment method which will be done directly with Autodesk.

The benefits we see for our customers in conveying through Autodesk are:

• Personalized Experience: We will receive real-time information on your subscription usage and provide recommendations tailored to your business.
• Predictable Pricing: Naturally all partners will adhere to this and ensure consistent pricing throughout*
• Streamlined Process: We see this as the biggest benefit; your Autodesk account will give you a wider selection of payment methods including Credit, Debit, Amex, Autodesk Credit, BACS and PayPalcanble to purchase Annual and 3-Year Subscriptions on the full Autodesk range. Also, you have the choice to self-service through your Autodesk account to renew and buy licences.

In summary, the buying experience through our company will stay the same only the end payment with be done directly with Autodesk.  We will still quote, support and be there for your whole subscription period providing any advice, support and training.

Please note

Depending on how you purchase your licences you may need to set up Autodesk internally in your systems.

1. Set up Autodesk as a vendor, if required by your corporate procurement team.
2. Sign into your account to manage your saved payment methods, access quotes, and pay invoices.
3. Explore additional resources to get acquainted with the new process.

Frequently asked questions

What is changing about the buying experience?

In the new buying process for subscriptions, TCS CAD will configure your quote (which you will receive from Autodesk) and continue to be involved in all phases of the pre-sales and post-sales experience except for the actual payment transaction, which will happen directly between you and Autodesk.

How should I handle my upcoming renewal?

Beginning 16 September, the new buying experience will be in place for renewals of most Autodesk products. If you need a quote for the renewal, please contact TCS CAD or you can renew directly in your Autodesk account.

Under the new process, your renewal and any newly purchased subscriptions will automatically default to auto-renew. However, you can choose to disable this feature in your account if you prefer to receive a new quote with each renewal.

When you purchase or renew a 3-year term, your pricing will remain consistent for the duration of the contract term.